Don’t worry! Some orders are shipped in batches to optimize delivery time for you.

You will receive multiple tracking numbers, so please check your email regularly. Sometimes, certain orders may take longer to ship than expected due to unforeseen circumstances such as pandemics, natural disasters, or storms. We kindly ask for your patience!

If you have any questions or concerns, please email us, and we will respond to you as soon as possible!

Shipping + handling time is 8-17 days.

You can contact us through the Contact form at the bottom of the page or via our email: Support@chussin.com

If there is an issue with your product, please submit a complaint via our email within 30 days of the delivery date, including your order number and images/videos of the defective product.

We will either replace the product or refund you without requiring the return of the defective item.

Refunds only apply to defective products or those significantly different from what was advertised. Refunds will be processed within 3 days but will not include shipping fees and taxes.

You can cancel your order within 12 hours of purchase. Please contact us via email at Support@chussin.com for assistance with canceling your order!